First Backup - Online Backup Service provides automated, low-cost, secure online backup with on-demand point and click recovery from any computer.  Free Trial!
FirstBackup supports HIPAA compliance through automated off-site data protection with on-demand recovery, while ensuring strict data security and confidentiality.   Call Us: 1.515.295.6900
Toll Free: 1.877.395.6900
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15-Day Free online data backup Trial




"I really appreciate all the help the support team has given me, they contact me in a timely manner and explain things to me so I can easily understand. Thank you."

- Janell K, Montana


"Your customer support people are wonderful. They are incredible and very service oriented."

- DeVilla W, Massachusetts




"I appreciate that FirstBackup contacts me when there are problems."

- Michael P, California


Free Technical Support 24x7x365
Telephone support is available M-F 8a-6p (central time)
1.515.295.6900 ext 3,1
1.877.395.6900 ext 3,1 (toll free)
Live Chat support is available M-F 8a-6p (central time)
E-mail: support@firstbackup.com is monitored M-F 8a-6p (central time)
 
After Hours Emergency Support, is available 24x7x365
Login to My.FirstBackup.com and call the Emergency Support number listed on the Support page.
Your message will be delivered to a support technician on call
 
For Priority support terms, please contact your First Backup Sales Representative.
 

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Support Topics



Supported Platforms
Technical Requirements
  • Windows98/Me/NT4.0sp6a/2000sp4/2003/XP/Vista (FBclassic)
     
  • Pentium III or higher CPU
     
  • 128 MB RAM or greater
     
  • 100 MB Disk Space plus space required for processing
     
  • TCP/IP Network, Dial-Up Networking (if desired)
     
  • Modem or other networking hardware
     
     

 


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